Contact us

Welcome

If you make a purchase from me, please be assured that your happiness with the item is paramount to me, so if you have any problems please don't hesitate to contact me.

Combe Prionde
46170, Ste. Alauzie
FRANCE
carolvanblerk@aol.com
TEL: 06 07 87 64 47
SIRET N° 44876268200012 C

Shipping details

I use La Poste the French postal service to ship my items and do ship internationally, please note that international shipping can take up-to 21 working days and I always include Tracking.

Refunds, returns & exchanges

I offer a no quibble full refund policy on lost or damaged items.

If, on receiving your item you change your mind, you can return the item within 14 days of receiving it for any reason and I will refund original postage and the return postage and you will be refunded within 24 hours of receipt of the returned item.

Additional information

GDPR Compliance

I will only use your shipping and billing address, and contact information

To communicate with you about your order
To fulfill your order
For legal reasons (like paying taxes)

Zibbet act as the data controller in the data protection chain for your transaction here and in most cases along wih PayPal the Payment Processor too.

On occasion through Zibbet I may contact you if your transaction requires assistance. Otherwise Ooooh Beads does not store, or process any personal data.

Ooooh Beads is compelled by the French Tax Authorities to keep Invoices of Etsy transactions securely for a set period of time.

After this time all records are destroyed and no data is kept. This again is done in a GDPR compliant manner.

I, Carol-Ann van Blerk as sole proprietor and sole employee at Ooooh Beads, am the only person to have access to your Data and undertake to never share it and to store it securely.

If you have any questions please don't hesitate to contact me.

Carol-Ann van Blerk
Combe Prionde
46170 Ste. Alauzie
FRANCE

carolvanblerk@aol.com
TEL: 06 07 87 64 47

SIRET N° 44876268200012 C